Holiday Announcement 10/08/2020
Dear Miss J Bennett,
I am writing to let you know that we have received your claim (SHE/102592) and we are in the process of reviewing it.
Before we proceed we have to verify all claims against the booking system that was used at the time your trip was booked. Unfortunately obtaining this information and verifying claims against it is proving to be more time consuming than first envisioned meaning that your claim is taking longer to process.
Please bear with us while we make these checks and know that your claim is in safe hands.
We appreciate your patience.
Holiday Announcement 27/05/2020 – Message from Jane
Hi everyone who booked on Club Holiday 2020. I am in the process of completing the Claim with Claims Settlement Agencies Ltd. Please be patient with me, I will keep you updated.
Holiday Announcement 23/05/2020
Holiday Announcement 28/04/2020
1/03/2020 Holiday update – Weston-Super-Mare
Holiday Update from Shearings to Jane regarding options.
Letter from Jane to Shearings
Good morning Leah
Thank you for your contact. On checking the website 2 weeks ago when the company announced the Holiday cancellations, I have contacted all who had booked on the Holiday.
Unfortunately there are 20 people who are not happy with either option 1 or 2.
They are asking for a full refund. The justification for this is they are in the 70 to 80 age group, and their health puts them in the Vulnerable Group, therefore they are fearful for their health. and what the future may hold for them. I can understand this fear, and would like you to strongly consider that those people have a full refund.
The remaining 24 in the group would like to go with Option 2, as we are aware that your company needs to keep as many customers as possible
Hoping you are able to do your best to fulfil our requests.
Reply from Shearings to Jane
Good afternoon Mrs Bennett,
Thank you for your prompt reply!
I do completely understand the groups concerns, which is why we gave the option of holding the money for 12 months.
Unfortunately, at this stage we aren’t able to offer refunds and it isn’t in my power for me to say you can have one.
If you would like to take this any further you can email Customercare@shearings.com and see if they can offer anything further,
Update for the CLRC holiday to
Weston-Super-Mare 6th April 2020
From Shearings Coaches
Can you please read the statement below from Shearings regarding this year’s club holiday. Shearings will be contacting Jane soon regarding the two options below. So can you contact Jane 07930261436 and let her know which one you prefer.
Dear Mrs Bennett
Following on from the governments recent announcement regarding non-essential travel, we have no option but to suspend all travel until the end of April.
With this in mind your holiday booking UK039577 to Weston-super-Mare Walking Group on the 06-Apr-20 will be unable to depart.
Our team are contacting customers in date order so PLEASE DON’T CALL US. I know it must be hugely frustrating, but we have to call out in date departure order, to ensure we don’t miss anyone, and to ensure we do the most pressing departures first.
When we call you, we will offer you two options:
1) You can transfer your holiday to a later date, and you will receive a 10% discount off latest prices.
2) A future holiday credit to the value of your holiday plus 10% which is valid for 12 months.
Our full range of holidays is available on the Shearings website (www.shearings.com) to assist your decision process. If you know what you are wanting to book, and it is on sale, we can transfer your monies immediately – if you don’t know what you want to book, we will give you a credit reference and your monies can be transferred as soon as you do know.
Shearings Holidays are member of ABTA and are bonded by ATOL for air holidays and Bonded Coach holiday scheme for coach holidays, so your monies are safe.
ABTA (www.ABTA.com) and the government (through the treasury) are supporting Tour Operators and Package Travel Operators through this unprecedented time, and support the decision to offer credit vouchers not a cash refund.
If you do know which holiday you want to transfer to or if you want a credit voucher and don’t want to wait for a call, you can forward this email to HolidayChange@shearings.com email address with the following:
- I want to transfer my monies to a credit voucher
- New Holiday Code (if known)
- New Holiday Title
- New Date
- New Room type (if known)
- New Seat Numbers (if known)
and we will administer your booking, alternatively wait for our call.
Thank you in advance for your patience, however when our team does call, please be kind, they are working long hours to try to assist you and they don’t make the rules!
Unfortunately due to the Coronavirus outbreak all walks have been suspended for the foreseeable future.
The committee has decided that cancelling the coach for the foreseeable future would be the right thing to do in view of the fast growth of the Coronavirus.
CLRC holiday to Weston Supermare 6th April – update
From Shearings Coaches
We are sorry to inform you that we are unable to operate our coach holidays and self drive breaks, up to and including 30th April 2020.
Our call centre will be incredibly busy so we ask THAT YOU DO NOT CALL US.
WE WILL CALL YOU in date departure order, to re arrange your holiday, as we have some urgency around tours that were due to depart this Friday 20th March.
I know the wait will be frustrating but please be patient and we WILL contact you.
(this is an information only facebook post and we apologise that due to the volume of messages we will not be able to answer all questions personally)
2019 PHOTO COMPETITION WINNERS
Thanks to everyone who entered the photo competition & the winners are:-
Jackie Porter – Animal Section,
Linda Woodroffe – Flora & Fauna section,
Ken Harker – People Section,
Martin Ormesher – Scenery Section
Coach fare increase for 2019
As most of you will know the coach fare has not increased for around 8 years now, and has been fantastic value for money. But all good things come to an end, and regrettably from January 2019 the coach fare will be increasing from £10.00 to £12.00, but this will include the driver’s tip, so looking on the bright side it’s only increased by £1.50. We think you’ll all agree that with the price increase, the club outings still represent exceptional value for money.
Mountain Rescue Team Donation
Thank you to all members of CLRC who have worked hard this year on various ventures.
The club as now raised a total of £1000. Well done everybody for your generosity and support. We may still have some outstanding contributions so will keep you posted.
A member of the MRT met us at the White Lion in Ambleside to hand over the donation, and he was impressed with our efforts. We all have first-hand experience of their commitment and valuable work that they do, so every penny is going to a worthwhile cause. Jane Bennett
Walks information in Lancashire
If you’re looking for a walk in Lancashire try out this website
It’s a website packed with useful information for walkers, that you can download and print walks for free.
Coach seats available for non-walkers
If you know anyone who doesn’t want to walk, but who would like to travel on the coach just as a shopper or go for a meal etc, they are very welcome to do so, as long as Jim or Ken are informed and are given their mobile numbers.
Over the past few months a number of members have been booking on walks leaving the payment until the day, but then cancelling.
This has two detrimental effects one being that other member are being turned away as the coach is full and the club is losing money – the rules do state that all cancellations forfeit coach fare. From now all bookings are to be accompanied with the coach fare.
Where this does not happen and a member cancels or fails to turn up for the walk then the club will still expect the coach fare- if the member refuses to pay for the missed trip then he/she may have their membership suspended and stopped from coming on more walks until the forfeited fare is paid.
A message from our longest standing member:
Welcome to our website! The writer professes to have some experience of rambling having been a member of Bolton H.F. group from 1946 to 1970 and of Preston H.F./C.L.R.C. group since 1971.
As far as Central Lancashire Rambling Club is concerned I have nothing but happy memories and continue to enjoy the fortnightly outings.
If you are uncertain about joining – give us a try! You are allowed to come out 3 times before committing yourself to membership and all you need is the desire to walk with an organised party, have suitable clothing and footwear and a wish to enjoy the countryside.
If you have any news you’d like to share then please email firstname.lastname@example.org